Return & Refund Policy – Cronous Watches

At Cronous Watches, we take pride in delivering premium quality timepieces. However, if you are not completely satisfied, we’re here to help.

Returns

• Products can be returned within 7 days of delivery.
• The item must be:
  • Unused and unworn
  • In original packaging
  • With all tags, manuals, and accessories intact
• Returns will not be accepted for:
  • Used or damaged products (not due to manufacturing defect)
  • Items without original packaging

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Damaged or Defective Products

If you receive a damaged or defective product:

• Contact us within 48 hours of delivery
• Share clear images/videos of the issue

After verification, we will offer:

• Replacement OR
• Full refund

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Refunds

• Once your return is approved, the refund will be processed within 5–7 business days
• Refunds will be credited to the original payment method

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Non-Returnable Items

• Customized or engraved watches (if applicable)
• Products damaged due to misuse

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Contact for Returns

📧 Email: centralwatchco.hyd@gmail.com
📍 Address: Central Watch Co., Abids Main Road, Hyderabad